This document contains important information about the rights and duties of users when accessing and using this website. Read it carefully.

Browsing the CRIDEM website involves the use of “cookies”.

“Cookies” are small text files that are stored on your computer through the browser, retaining only information related to your preferences, not including your personal data. “Cookies” are used to help determine the usefulness, interest and number of uses of a website, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

All browsers allow the user to accept, refuse or delete “cookies”. However, by disabling them, you may prevent some web services from functioning correctly, partially or completely affecting navigation.

By continuing to use the site, we assume that you agree to the use of “cookies”.

APPACDM DO PORTO is obliged to comply with the General Data Protection Regulation (GDPR), respecting individual privacy, valuing the trust of its users and complying with its values ​​of respect, rigor and excellence.

As such, we are committed to protecting any personal information you may share with us.

APPACDM DO PORTO reserves the right to unilaterally change the terms and conditions of the privacy policy without prior notice and with immediate effect, so we advise you to consult this document regularly.

Under the GDPR, the following are considered:
– Personal data – “any information relating to an identified or identifiable natural person (“data subject”);
– Identifiable natural person – “one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Personal data also includes a set of distinct information that can lead to the identification of a specific person.

The user can browse and access the website without this necessarily implying the provision of personal data. The website, however, includes certain features and services that cannot be made available without access to some of the user's personal data.

APPACDM DO PORTO collects different categories of data from users who request information, register suggestions on the website and/or submit any registration form, such as: name; electronic address; telephone; locality; educational qualifications; basic kinship information, among others.

The user of the CRIDEM website is therefore the holder of personal data insofar as he is a natural person to whom the data relates.

APPACDM DO PORTO processes personal data in the context of managing the relationship with customers, their family members, potential customers or other people – who access the website or contact the Institution by email or by filling in physical forms – for the purpose of responding to emails sent or suggestions/complaints sent, of registering the subscription to requested services, as well as information about spontaneous applications that are sent or delivered.

Personal data will be processed lawfully, fairly and transparently, and will only be collected for specific, explicit and legitimate purposes.

Personal data will not be further processed in a manner incompatible with the purposes for which they were collected and will only be kept for the period necessary, taking into account the purposes of the respective processing.

APPACDM DO PORTO is responsible for the processing of personal data collected to the extent that it is responsible for determining the respective purposes. In this way, it ensures that the personal data collected is treated securely, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, adopting the appropriate technical and/or organizational measures for this purpose.

It should be noted, however, that data transmission, when circulating on open networks, may be viewed by unauthorized third parties.

As APPACDM DO PORTO intends to ensure that, as the holder of personal data, you are aware of your rights, we inform you that, under applicable legislation, the following is guaranteed:

– Right to information – right to know that your personal data is being processed;
– Right of access – right to access personal data held by APPACDM DO PORTO;
– Right to rectification – right to correct inaccurate or incomplete personal information;
– Right to erasure – the right, in some circumstances, to request the erasure of some of your personal data;
– Right to object or limit – the right of the data subject to request, in certain circumstances, the blocking or limitation of the processing of their personal data;
– Right to portability – the data subject may request the direct transmission of their data to another institution, if the processing of their data is based on their consent or the execution of a contract.

By providing your personal data to APPACDM DO PORTO, you accept that they will be treated in accordance with its Privacy and Personal Data Protection Policy.

If you have any doubts about APPACDM DO PORTO's procedure regarding the collection and processing of your personal data or the occurrence of a possible dispute, you can obtain information or file a complaint with the national data protection control authority, the National Data Protection Commission.

If you wish to exercise or clarify any doubts about your rights as a holder of personal data, please contact us via email: protecaodados@appacdmporto.com

Porto, April 1, 2024